Welcome to GetTransfer.ca. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions (“Terms”). These Terms govern your use of our services, including booking transfers and accessing information on our platform. Please read them carefully before using our website.
1. Acceptance of Terms
By accessing GetTransfer.ca, you accept these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
2. Services Provided
GetTransfer.ca offers a platform for booking transfer services. We connect customers with transport service providers, but we do not directly provide transportation services. All bookings are subject to availability, and the contract for the service is between the customer and the transport provider.
3. User Responsibilities
As a user of GetTransfer.ca, you agree to:
- Provide accurate and current information during the booking process.
- Ensure that your payment details are correct and valid.
- Use the platform in a responsible and lawful manner.
You must not:
- Use the website for any illegal or unauthorized purpose.
- Violate any applicable local, national, or international laws while using our services.
- Use automated systems or software to extract data from our website without our prior consent.
4. Booking and Payments
- All bookings must be made through the GetTransfer.ca website.
- Prices for services are provided during the booking process and are subject to change.
- Payments are processed through secure third-party payment gateways. GetTransfer.ca is not responsible for any payment processing issues beyond our control.
- Booking is confirmed only once payment is successfully processed.
5. Cancellations and Refunds
- Cancellations made more than 24 hours before the scheduled pickup time may be eligible for a refund, depending on the transport provider’s cancellation policy.
- Cancellations made within 24 hours of the scheduled pickup time may not be eligible for a refund.
- Refunds, if applicable, will be processed according to the transport provider’s policy and will be reflected in the payment method used.
6. Service Provider Liability
GetTransfer.ca acts as an intermediary between customers and transport providers. We are not liable for any direct, indirect, or consequential damages arising from the performance or non-performance of the transport services.
Transport providers are responsible for the quality of the service provided, including punctuality, vehicle safety, and driver conduct. Any claims or disputes regarding the service should be directed to the transport provider.
7. User Conduct
While using GetTransfer.ca, users must:
- Treat drivers and transport providers with respect and courtesy.
- Comply with all rules and regulations set by the transport provider during the transfer.
- Ensure timely availability at the designated pickup location.
Failure to adhere to these guidelines may result in the cancellation of the service without refund and potential restrictions on future bookings.
8. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your personal information when using GetTransfer.ca. By using the site, you consent to the data practices described in the Privacy Policy.
9. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. It is your responsibility to review these Terms periodically. Continued use of the website following any changes constitutes your acceptance of the new Terms.
10. Intellectual Property
All content, design, text, graphics, logos, and software on GetTransfer.ca are the property of GetTransfer.ca or its content suppliers and are protected by intellectual property laws. You may not use, reproduce, or distribute any materials from our website without our express written consent.
11. Limitation of Liability
GetTransfer.ca and its affiliates will not be liable for any indirect, incidental, or punitive damages arising from the use of the website or services. We do not guarantee the availability, accuracy, or completeness of the services provided on the platform.
12. Governing Law
These Terms are governed by the laws of Canada, and any disputes will be resolved in accordance with Canadian law. You agree to submit to the exclusive jurisdiction of the courts in Montreal, Quebec, for any legal disputes arising from these Terms.